Getting Started

• 1: Login and Password Guide
• 2: SSO Login and Password Guide
• 3: Training
• 4: UD webmail

1 - Login and Password Guide

This document shows University members how to:

1. Reset your password – if you do not know your password – either it has not been set or has been forgotten; a new password is generated and sent to your email account that is used for login purposes
2. Change your password – if you know your password and want to change it to a different one.

Reset your password Change your password

Each member of the University receives a University of Divinity account which allows them to access the following systems using the same username and password.

• ARK (Learning Management System) https://ark.divinity.edu.au
• Library Hub https://library.divinity.edu.au
• Paradigm (Student Management System) https://uod.edu.net.au

Your username is the email address that is registered in the University’s Student Management System called Paradigm. Your password is (re)set or changed in Paradigm. For convenience, the ARK homepage has links for resetting and changing your password (the first link is to this guide).

Reset your password

You may need to reset your University of Divinity password if:

• you have not initially set your University of Divinity password, or
• you have forgotten your University of Divinity password, or
• you get an error message suggesting your login is incorrect

From the ARK login page (https://ark.divinity.edu.au), click on the “Click here to RESET your password” link or head directly to here.

You will be taken to the Student Management System and prompted to enter the details for the account to be reset. Your University username is the email address that official University correspondence is sent to.

Enter your email address and date of birth then click on the Reset User Password button. You will receive a notification message indicating that your account has been found and an email has been sent. If you see a warning message that indicates an issue please check the email address and date of birth details are correct.

You should receive an email as below. Note that the email contains a long link that starts with ‘https://uod.edu.net.au’ - this is the link you need to click on. For security purposes, this link expires after 1 hour. If there is an error or warning message that appears when clicking the link, please note it down and contact your College Registrar.

Clicking on the link takes you to a form:

Enter a valid password. Please create a strong password that has not been used for any other internet website. As you enter your password the site will check for password strength - your password needs to be 8 characters or more in length, and contain 1 upper case, 1 lower case and 1 digit. Notice that the Set Password button is dimmed. You will not be able to proceed if the password entered is deemed weak or unconfirmed.

You will now need to re-enter this password in the Confirm New Password field and once they match you will be see the Set Password button is no longer dimmed.

Clicking on the Set Password button will immediately update the password. Your new password is immediately usable on the University’s systems.

Change your password

From the ARK login page (https://ark.divinity.edu.au), click on the “Click here to CHANGE your password” link or head directly to here.

You will be taken to the Student Management System and prompted to enter your University username and password.

After logging in you will see a menu to the left and from this select ‘My Login’.

This presents you with a form that allows you to update your password. Enter your Current Password in the first field. As you enter your New Password you will see information about the requirements and strength of the password.

Enter a valid password - please create a strong password that has not been used for any other internet website. Notice that the Update User Password button is dimmed. You will now need to re-enter this password in the New Password Verify field and once they match you will be see the Update User Password button is no longer dimmed in the lower right of the window.

Clicking on the Update User Password button will immediately update the password. Your new password is immediately usable on the University’s systems.

2 - SSO Login and Password Guide

This document shows University members:

1. An orientation to SSO at the UD
2. How to reset their SSO password
3. How to use SSO on configured systems

Single Sign-On

Single Sign-On (SSO) enables a person to sign into one service and once authenticated use the same credentials for accessing additional configured services. This provides a more seamless experience alongside better security.

Configured Systems

Each member of the University receives a University of Divinity account which allows them to use the SSO service to access the following systems using the same username and password. Additional systems will be migrated in the future.

• Divinity Forms Site https://forms.divinity.edu.au
• UMS (Unit Management System) https://ums.divinity.edu.au
• Portal (CIC, etc) https://portal.divinity.edu.au/

Usernames

For students

The email address used is the one registered in the University’s Student Management System called Paradigm. In addition, a username that consists of your student id number can be used.

For example: john.smith.as.example@gmail.com or 2023123123.

For staff

The email address is the primary email address that is recorded in the University’s StaffPlus system. In addition, a username has been generated that consists of your firstname(s) and lastname(s) joined together with a period in between. This is all in lowercase. If your name(s) has a space or apostrophe, this has been removed.

Examples are: john.smith or jaclyn.ohare or gerhard.vonrad.

Reset your SSO password

You may need to reset your University of Divinity password if:

• you have not initially set your University of Divinity SSO password, or
• you have forgotten your University of Divinity SSO password, or
• you get an error message suggesting your login is incorrect

You can reset your SSO password by heading directly to https://idp.divinity.edu.au/realms/divinity/login-actions/reset-credentials.

Alternatively, when you go to sign into one of the configured sites, the form has a password reset link.

Clicking either of these links will present you with the following form that asks for your username or password. These are described above. Enter this and click Submit.

Once submitted, you will see a message indicating that the process has begun.

You will receive and email from forms@divinity.edu.au that looks like the following:

Click on the link titled ‘Link to reset credentials’ and your browser will open with a form that allows you to set your SSO password.

If more that 5 minutes has passed since you submitted the form, the link will have expired and you will see a message indicating such.

Once successfully submitted you will see the following message. You can now sign into any of the configured systems with your username and updated password.

How to use SSO on configured systems

Forms site

When clicking on the Login link you will see a login form, use the Login with Single Sign-On link.

UMS

When visiting the site there is a Sign in SSO link in the top-right hand corner.

Sometimes when clicking on link to the UMS you will see a login form, use the Sign in with Keycloakopenid link.

Portal

There is no option - you will automatically be redirected to use the SSO sign in.

3 - Training

The University offers a number of training packages. These are typically delivered through the learning management system (ARK).

The following are offered, grouped by domain.

University

• Code of Conduct

How to use ARK

1. Start Teaching with ARK - This course addresses some basics on teaching with ARK. It specifically covers how to navigate in ARK and set up your teaching space.
2. Course Content - This course addresses the best ways to display teaching materials and track learner progress.
3. Course Activities - This course addresses ways to encourage discussion, collaboration and other interactivity in your Moodle course. You will also explore automatic and manual grading in Moodle, including quizzes and assignments.

Professional Development for Academic Staff

1. Unit Reviewer
2. Course Advisor
3. HDR Supervisor

4 - UD webmail

Logging into your University email

In your web browser head to https://outlook.office.com/owa/

Username: your email (xxxx@divinity.edu.au) PW: [use the password provided]

On first login you will be prompted to add a secondary phone or email to be used in the event that you lose access to your account. Please follow the prompts to provide a phone number.

How to change your University account password

• Click the profile button (circle shape with your initials top right of menu)
• Open “View account”
• Locate the block that says “Password” and select “Change Password”
• Enter old password, create a new password and submit
• You may need to restart any Microsoft apps that use this account (Outlook, Teams, etc) and login again with the new password.

Creating an email signature

• Open Settings (the cog icon in the upper right)
• Type “Email signature” into the settings search bar (in the left-hand column) and open “Email Signature” option
• Click “+ New Signature”
• Give the signature a name (e.g. “default”)
• Select the template text presented below the line underneath these instructions and copy and paste it into the signature box.
• Edit your name and position title
• To edit the staff profile link, click the word staff and then click on the Link button (two interlocked circles) in the toolbar, replacing firstname.lastname
• Click the blue Save button
• Select the signature name (e.g. ‘default’) from the drop-down boxes to activate the signature to send for all new messages AND replies/forwards.
• Click Save and then send a test email to ensure formatting looks correct to the receiver.