Login Guide
FAQ: Change to ARK login
ARK switched to Single Sign On in December. If you have difficulty logging in, follow the steps to Reset your SSO Password below.Which login details do I use for which systems?
Moving to Single Sign On (SSO) Accounts
The University is rolling out Single SIgn On (SSO) Accounts across all systems which will provide added security, simpler login and easier account management. See below for which systems are in use for each platform.Single Sign On (SSO) Account
Click here to reset your SSO password
The following systems use Single Sign On (SSO) Account login:
- ARK
- Library Hub
- Portal
- Divinity Forms
- UMS (Unit Management System)
An easy way to tell when your SSO credentials are required is if the login page looks like this and the URL is idp.divinity.edu.au:
If you are signed in to SSO on a different system, you will not be asked to sign in again.
To access ARK using SSO, click the Student and Staff Login button:
When prompted to access a Library Hub resource using SSO, click the UD Students and Staff button:
Paradigm Account
Click here to reset your Paradigm password
The following systems use Paradigm Account login:
- Paradigm Student Management System
The sign in pages for these sites look like below:
Paradigm Sign In
Usernames
For students
The email address used is the one registered in the University’s Student Management System called Paradigm. In addition, a username that consists of your student ID number can be used.
For example: john.smith.as.example@gmail.com or 2024123123.
If you are unsure which email address you used on your enrolment, contact the Registrar at your School or College.
For staff
The email address is the primary email address registered in the University’s StaffPlus system when your appointment was made.
In addition, a username has been generated that consists of your firstname(s) and lastname(s) joined together with a period in between. This is all in lowercase. If your name(s) has a space or apostrophe, this has been removed.
Examples are: john.smith or jaclyn.ohare or gerhard.vonrad.
If you don’t know which email address was used, contact the staff member at the College or School who made your appointment. This will likely be the Head of College, Academic Dean, Research Coordinator or a designated HR person.
Both studying and working at the University?
If you are both a student and staff member of the University you will have a different account for each role for reporting and security reasons.
These accounts will be associated with a different username and email address for each account.
Your access and permissions in University systems will change based on the role.
Reset your SSO password
Reset your University of Divinity password:
- to create a password and complete the set up of your University of Divinity account, or
- if you have forgotten your University of Divinity SSO password, or
- if you get an error message suggesting your login is incorrect
Click here to reset your SSO password
Click the button above to go to the reset account page.
Alternatively, from the login page, click Forgot password?.
Clicking either of these links will present you with the following form that asks for your username or password. These are described above. Enter your username or email and click Submit.
Once submitted, you will see a message indicating that the process has begun.
You will receive and email from forms@divinity.edu.au that looks like the following:
Click on Link to reset credentials and your browser will open with a form that allows you to set your SSO password.
On first login, and periodically, you will be asked to read and accept the University’s IT Access Code of Practice (click the link to read):
If more that 5 minutes has passed since you submitted the form, the link will have expired and you will see a message indicating such.
Once successfully submitted you will see the following message. You can now sign into any of the configured systems with your username and updated password.
Reset your Paradigm password
You may need to reset your Paradigm password if:
you have not initially set your Paradigm password, or
you have forgotten your Paradigm password, or
you get an error message suggesting your login is incorrect
Forgot your password? Reset it
Enter your email address and date of birth then click on the Reset User Password button. You will receive a notification message indicating that your account has been found and an email has been sent. If you see a warning message that indicates an issue please check the email address and date of birth details are correct.
You should receive an email as below. Note that the email contains a long link that starts with ‘https://uod.edu.net.au’ - this is the link you need to click on. For security purposes, this link expires after 1 hour. If there is an error or warning message that appears when clicking the link, please note it down and contact your College Registrar.
Clicking on the link takes you to a form:
Enter a valid password. Please create a strong password that has not been used for any other internet website. As you enter your password the site will check for password strength - your password needs to be 8 characters or more in length, and contain 1 upper case, 1 lower case and 1 digit. Notice that the Set Password button is dimmed. You will not be able to proceed if the password entered is deemed weak or unconfirmed.
You will now need to re-enter this password in the Confirm New Password field and once they match you will be see the Set Password button is no longer dimmed.
Clicking on the Set Password button will immediately update the password. Your new password is immediately usable on the University’s systems.
Logging out of SSO
In some circumstances you may need to completely log out of SSO.
Click the button above in order to trigger this process.
You will be prompted for confirmation.
And a message will confirm that you have been logged out of SSO.
